Terms Conditions

Terms Conditions – Horizon Hotel

1. Introduction

Welcome to the Horizon Hotel website (hhpls.com). By using this website or any of our services, you agree to be bound by these terms and conditions. Please read the following terms carefully before using the Site or making any reservation.

2. Booking and Accommodation

Reservations can be made via the website or by contacting the hotel directly.
The guest must provide correct and complete information during the booking process.
The hotel reserves the right to cancel any reservation that contains inaccurate or incorrect data.
The prices quoted include VAT and any service charges, unless otherwise noted.
Check-in time is from 3:00 pm and check-out time is until 12:00 pm.

3. Cancellation and Refund

The booking can be cancelled or amended according to the cancellation policy shown at the time of booking.
In case of no-show without prior notice, the hotel is entitled to deduct the first night of the booking.
Cancellation policies may vary depending on room type or special offers.

4. Use of the Website

Use of the Site for any illegal, harmful, or fraudulent purposes is prohibited.
No content from the website may be copied or redistributed without the prior written permission of the hotel management.
The hotel has the right to suspend or terminate access to the site in case of a breach of any of these terms.

5. Liability

The hotel makes every effort to provide accurate and up-to-date information on the website, but does not guarantee that the content is error-free.
The hotel is not responsible for any direct or indirect damages that may arise from the use of the website or the inability to use it.

6. Personal Property

The hotel is not responsible for loss or damage to personal belongings inside the rooms or hotel facilities, unless it is officially handed over to the hotel management for safe storage.

7. Behavior within the hotel

All guests must respect the hotel’s internal regulations and observe tranquility within the rooms and public facilities.
Smoking is prohibited in areas that are not designated for this.
The hotel reserves the right to refuse or cancel the stay in case of violation of regulations or causing any damage to property.

8. Privacy Policy

Use of the Site is governed by the hotel’s Privacy Policy, which sets out how personal information is collected and used.

9. Amendments to Terms and Conditions

Horizon Hotel reserves the right to amend these terms and conditions at any time without prior notice. Any modification is effective immediately upon posting on the Site.

10. Contact Us

For inquiries or comments regarding the Terms and Conditions, you can contact us at:

📍 Address: Najran, Al-Guava Street.
📞 Mobile: 0505720011
☎️ Phone: 0175499994
✉️ Email: info@hhpls.com

Last updated: November 1, 2025.