privacy policy

Privacy Policy – Horizon Hotel Najran

1. Introduction

We at Horizon Hotel Najran respect the privacy of our visitors and are committed to protecting all personal information collected through our website (hhpls.com) or through direct communication with the hotel. This policy has been prepared to explain how data is collected, used, and protected in accordance with the best practices and legal standards in force in the Kingdom of Saudi Arabia.

2. Information We Collect

We may collect the following information when you use our website or services:

Personal information: such as name, phone number, email, and booking details.
Payment information: such as card number and transaction details (handled via secure and encrypted payment systems).
Usage data: such as IP address, device type, and operating system for analysis and user experience enhancement purposes.

3. How to Use Information

We use the information we collect for the following purposes:

Confirm bookings and provide the required services.
Communicating with customers to provide support or answer queries.
Improve the user experience on the site and analyze performance.
Send special offers or marketing notifications (with user consent).

4. Information Protection

At Horizon Hotel, we implement strict security measures to protect users’ data from unauthorized access, alteration, disclosure or destruction, using encryption protocols and secure communication (SSL) and storing data on trusted servers.

5. Information Sharing

We do not sell, rent, or share any of our customers’ personal information with any third party, except in the following cases:

Comply with the orders of government or judicial agencies.
Collaborate with trusted service providers who assist us in operating the Site or processing payments.

6. Cookies

Our website uses cookies to improve the browsing experience and analyze user behavior. The user can control the cookie settings through their internet browser.

7. Rights of Users

The user has the right to:

Request access, modification, or deletion of his/her personal data.
Unsubscribe from marketing messages at any time.
Submit a complaint regarding the use of data by contacting the hotel management via email: info@hhpls.com.

8. Amendments to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The date of the last edit at the bottom of this page will be updated when any change is made.

9. Contact Us

If you have any questions or concerns about the Privacy Policy, you can contact us via:

📍 Address: Najran, Al-Guava Street.
📞 Mobile: 0505720011
☎️ Phone: 0175499994
✉️ Email: info@hhpls.com

Last updated: November 1, 2025.